Incognito tab<\/strong> then visit the ChatGPT webpage there and try creating a new OpenAI account with your email address.<\/p>\n\n\n\nYou can also signup for OpenAI ChatGPT using any of your Google, Microsoft, or Apple accounts and that should also work too.<\/p>\n\n\n\n
5) Clear your browser cache and cookies.<\/h3>\n\n\n\n Another way to fix the email not supported error that comes up when you try to sign up for an OpenAI account for ChatGPT is by clearing your browser cache and cookies. Although this does not work in all cases, it does work if the cache file and cookies stored by the OpenAI domain on your browser are corrupt.<\/p>\n\n\n\n
Clearing the cache and cookies saved by OpenAI on your web browser and since Google Chrome is the most popular web browser, we will be showing you how to clear the cache on the Chrome browser.<\/p>\n\n\n\n
To clear OpenAI (ChatGPT) cache and cookies on your web browser, click on the green padlock<\/strong> in the address bar then select \u201cSite Settings<\/strong>\u201d from the popup menu options.<\/p>\n\n\n\n
<\/figure><\/div>\n\n\nOn the new Chrome tab, you should see a page showing the total size of the OpenAI cache and cookies. Click \u201cClear data<\/strong>\u201d then select \u201cClear<\/strong>\u201d on the confirmation dialog to clear all the OpenAI cached files and cookies.<\/p>\n\n\n\n
<\/figure><\/div>\n\n\nWhen that’s done, all the cookies and cache files stored by OpenAI and ChatGPT on your web browser should be cleared.<\/p>\n\n\n\n
Now go back to the OpenAI signup page, refresh the page, and try signing up again with either your email address or any of your Google, Microsoft, or Apple accounts and see if it works.<\/p>\n\n\n\n
6) Try a different web browser.<\/h3>\n\n\n\n If your web browser is out of date, that could cause ChatGPT to show some errors including the email not supported error which comes up when you\u2019re trying to create an account or sign into your existing OpenAI account.<\/p>\n\n\n\n
To fix this, you will need to update your web browser and on most of the popular browsers, updating is quite easy and typically takes a few minutes depending on the speed of your internet connection.<\/p>\n\n\n\n
If you use the Google Chrome web browser, first go to go to the toolbar and click the 3 dot icon<\/strong> and select \u201cHelp<\/strong>\u201d > \u201cAbout Google Chrome<\/strong>\u201d from the menu options.<\/p>\n\n\n\nAlternatively, you can also the \u201cAbout Google Chrome<\/strong>\u201d settings page by entering this URL – \u201cchrome:\/\/settings\/help<\/em><\/strong>\u201d in the address bar (on a new tab) and hitting the Return<\/strong> or Enter<\/strong> key on your keyboard.<\/p>\n\n\n\nOn the Chrome About page, the browser will automatically check for updates – you don’t need to do anything else to check for an update.<\/p>\n\n\n\n
If there is an update, you will be alerted and you can start downloading the update by clicking \u201cUpdate Google Chrome<\/strong>\u201d.<\/p>\n\n\n\nWhen the download is complete, click \u201cRelaunch\u201d to relaunch the browser and install the downloaded updates.\u00a0<\/p>\n\n\n
\n
<\/figure><\/div>\n\n\nAnd that’s how you can update the Chrome browser on devices running on Windows, MacOS, and Linux desktop.<\/p>\n\n\n\n
If you use other Chromium-based browsers like Microsoft Edge, Brave, Opera, and the likes, the process of updating the browser is quite similar to Google Chrome so you can follow the steps above.<\/p>\n\n\n\n
Wrapping Up<\/h2>\n\n\n\n Although ChatGPT is continuously being worked on by world-class software engineers at OpenAI, there are still bound to be some errors that occur from time to time be it from the platform itself or from the users.<\/p>\n\n\n\n
One ChatGPT error that can be quite frustrating is the email not supported error which mostly occurs when a user tries to sign up for an OpenAI account or sign in to an existing account.<\/p>\n\n\n\n
Throughout this article, we have discussed some reasons why you might be seeing the \u201cemail not supported\u201d error on ChatGPT alongside more than 5 methods you can consider if you want to get rid of the issue.<\/p>\n\n\n\n
And that will be it for this guide. If you landed on this page because you were searching for a fix for the OpenAI email not supported error, we hope you found this article helpful.<\/p>\n","protected":false},"excerpt":{"rendered":"
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